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TERMS AND POLICIES

 

WARRANTY:  Hogan Dental Laboratory (HDL) guarantees its work for one year against defects in materials and craftsmanship. Please note: Nightguards carry a 6 month warranty.

 

REMAKES: All remakes will be at no charge except under the following circumstances:

 

• Dentist did not resubmit all original goods including impressions, models and restorations. HDL must have these goods to assess possible restoration or repair cost to dentist and to determine if original product is repairable or necessitates remanufacture.

• HDL inquired about the die, margin or impression. However, the dentist approved and requested the completion of the case.

• HDL requested for a framework try-in, but the dentist  declined and asked for a completed case.

• The teeth are re-prepared.

 

TERMS:  Prices subject to change without notice.  All accounts are payable within 30 days of statement date.  Accounts not paid within the stated terms will be subject to COD status and a late charge of 3 percent of the unpaid balance.  Customer agrees to pay full costs of collection including attorney fees and court costs, plus any other ancillary fees or services utilized to collect the outstanding  debt. Hogan Dental Laboratory will pursue all legal remedies including, but not limited to the recovery of all outstanding damages, pre-judgement interest, attorney’s fees, and costs of suit.